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2011年4月21日星期四

Advertising: Checkout Coupon Company Joins Boom in Online Discount Offers

The Catalina Marketing Corporation is introducing Coupon Network by Catalina, to be found online at Couponnetwork.com. Advertisers with offers on the Web site include pantry mainstays like Campbell Soup, General Mills, Kellogg, Kraft Foods, Nestlé, Reckitt Benckiser and Unilever.


There are also some unexpected offers on Couponnetwork.com, among them savings on toys from the Fisher-Price division of Mattel and light bulbs from General Electric.


Coupon Network is an addition to the decades-old businesses that Catalina calls shopper-driven marketing, intended to help advertisers more efficiently and effectively reach target audiences. Catalina estimates that it distributes more than $6.5 billion in coupons to shoppers each year through its printers at store checkout counters.


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The checkout coupons provided by Catalina compete for consumer favor with coupons in free-standing inserts, which are the coupon booklets carried in Sunday newspapers; coupons in magazines and so-called penny-saver publications; and coupons distributed by direct mail.


Catalina is so well known for checkout coupons that many devoted couponers, as avid discount-seekers refer to themselves, call the offers “Catalinas.” There are few higher accolades in marketing than a brand becoming synonymous with a product, whether it is Band-Aid, Kleenex or Q-Tip.


Still, the online coupon field is alluring, because it is booming. Two factors are feeding its growth.


One is the increasing influence of the Internet in everyday life. Not only are there printers in millions of homes, readily printing out coupons from Web sites, but there is also the phenomenon of social daily-deal coupons from companies like Groupon and LivingSocial.


The other factor benefiting online coupons is the recent bumpy economy. Coupon redemption rates had been falling for decades until the recent recession.


Although online coupons account for only 1 percent of all coupons distributed, they account for about 10 percent of all coupons redeemed, said Susan Gear, group vice president for digital at Catalina in St. Petersburg, Fla.


Ms. Gear also noted that consumers “can print out coupons for exactly the products they want,” which adds to their appeal.


For some time, Ms. Gear said, Catalina had been considering an entry into the online coupon realm, joining Web sites like Coolsavings.com, Coupons.com, Couponmom.com, Redplum.com and Smartsource.com.


The idea gathered momentum after Catalina took technological steps in the last couple of years that included offering coupons by mobile e-mail, handling Target’s coupons section on its Web site and acquiring E-centives, an Internet coupon company.


In developing the Web site, Catalina consulted with advertisers, retailers and bloggers, among them the “Super-Coupon Queen,” Jill Cataldo.


“They’ve got a lot of great printable coupons” on Couponnetwork.com, said Ms. Cataldo, of Huntley, Ill., who has a Web site, Jillcataldo.com, and writes “Super-Couponing Tips,” a nationally syndicated column.


Coupon Network “is doing a good job giving us coupons we might not have seen before and are pretty relevant to what I buy,” she added.


Those are welcome words to an advertiser like Karl Schmidt, director for promotional marketing at General Mills in Golden Valley, Minn. “We’ve been going digital with print-at-home coupons since tests in 2001,” he said.


“In the early days of print-at-home, six, seven years ago, there were issues with redemption,” Mr. Schmidt said, as retailers declined to accept them. As that largely disappeared, digital coupons have become “a significant percentage of our spending,” he added.


“We get great results; it’s the perfect self-targeting medium,” Mr. Schmidt said. “And they’re available 24/7.”


Also, “digital coupons attract younger consumers,” he said, “who aren’t buying the Sunday newspapers” that carry free-standing inserts.


In the digital coupon realm, Catalina executives “are playing come from behind, which they’re probably not used to,” Mr. Schmidt said. “But they have strong content and a strong sales force.”


Another point in Catalina’s favor is that Couponnetwork.com includes a type of Catalina in-store offer, called YourBucks, that are prized by couponers like Ms. Cataldo because they offer discounts off whatever they buy the next time they shop rather than savings on a single specified item the way regular coupons do.


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The retailers whose checkouts have been home to Catalina’s printers are unlikely to bemoan the company’s expansion online because they, too, have been going digital.


“More and more of our offerings are moving online as well, replacing circular coupons,” said Karen Meleta, a vice president at ShopRite, part of the Wakefern Food Corporation in Keasbey, N.J.


There is a section of Shoprite.com devoted to YourBucks along with other coupons.


Ms. Gear said Catalina has also been considering initiatives in areas like daily deals and group buying, adding, “We’re working with our clients to figure out how to market in this new world.”


“There’s a fun, engaging, gaming element to couponing,” Ms. Gear said. “We are exploring how you take the concept of social networks and add that to it.”


Among the attractive aspects of how social coupons work are the “element of urgency to the daily-deal buying,” she added, and their interruptive nature as companies “send out texts or e-mails.”


Because Catalina is privately held, she added, the company would not disclose how much it has spent on developing Coupon Network. Catalina is owned by the investment firm Hellman & Friedman.


 

2011年4月20日星期三

France Joins Britain in Sending Military Advisers to Libya Rebels, Reports Say

PARIS — The French government said Wednesday it would join Britain in sending a small number of military liaison officers to support the ragtag rebel army in Libya, news reports said, offering a diplomatic boost for the insurgent leader Mustafa Abdel-Jalil who planned to meet with President Nicolas Sarkozy in Paris.


The French and British decisions to send advisers marked the latest development in the international community’s search for a means to break a bloody battlefield deadlock that has killed hundreds in the contested cities of Misurata and Ajdabiya and left the rebels in tenuous control of a few major coastal cities in their campaign against Col. Muammar el-Qaddafi


But the moves, likened by some critics to America’s decision to send military advisers to Vietnam, raised worries in both countries that their military establishments were being drawn closer into the conflict. The French government spokesman, Fran?ois Baroin, told reporters on Wednesday that the number of military liaison officers would be small, but did not give details. French government ministers stressed that they do not plan to send ground troops to support the rebels.


William Hague, the British foreign secretary, said on Tuesday that the British advisers would help the makeshift rebel forces “improve their military organizational structures, communications and logistics.”


Britain and France — the European nations at the forefront of the diplomatic drive against Colonel Qaddafi — have strived to maintain a united front since they promoted a United Nations Security Council resolution almost five weeks ago authorizing NATO air strikes to protect civilians from loyalist forces.


France’s foreign minister, Alain Juppé, told reporters in Paris on Tuesday that he remained “absolutely opposed to a deployment of troops on the ground, “ words echoed on Wednesday by the defense minister, Gérard Longuet, who said the Security Council resolution permitting air strikes did not authorize the use of foreign ground forces.


On Wednesday, nonetheless, the satirical and investigative French weekly, Canard Encha?né, reported that, along with Britain and the United States, France dispatched covert special forces to Libya three weeks to assess the impact of allied airstrikes.


The Libyan government criticized the British decision to send advisers , saying the move would prolong conflict. Instead, Libya’s foreign minister, Abdul Ati al-Obeidi, used a BBC interview broadcast on Wednesday to renew the Tripoli authorities’ frequent call for a cease-fire and a suspension of NATO bombing to permit a settlement negotiated by Libyans themselves without foreign interference.


“We think any military presence is a step backwards,” Mr. Obeidi said, “and we are sure that if this bombing stopped and there is a real cease-fire we could have a dialogue among all Libyans about what they want — democracy, political reform, constitution, election. This could not be done with what is going on now.”


President Sarkozy of France met Mr. Abdel-Jalil, formerly Colonel Qaddafi’s justice minister, to try to find a means to break the deadlock and, according to a statement from the French presidency, to debate “the process of democratic transition.


The French prime minister, Fran?ois Fillon, who also planned to meet Mr. Abdel-Jalil, was quoted in news reports as saying France would intensify air strikes “to prevent Qaddafi forces from pursuing their attacks on civilian populations.”


“But at the same time, we will need to find a political solution, that is, conditions for a dialogue so that the Libyan crisis can be resolved,” he said in Kiev, Ukraine, according to Agence France-Presse.


Libya’s state television reported on Wednesday that NATO warplanes had struck telecommunications and broadcasting infrastructure. But it did not say where or when the reported attacks took place.


The Libyan rebel leader held talks on Tuesday in Rome with Foreign Minister Franco Frattini, and urged NATO to increase its airstrikes against Colonel Qaddafi’s forces. But, publicly at least, he appeared to have secured no firm commitment of increased military aid similar to Britain’s offer.


Italy, France and Qatar are the only countries to formally recognize the rebel administration in the eastern city of Benghazi.


Britain had previously been providing what Mr. Hague described as “nonlethal assistance,” in the form of telecommunications equipment and body armor. He maintained that the new deployment fell within the United Nations Security Council resolution authorizing the international community to protect Libyan civilians but ruling out an occupation force. The military team will work with British diplomats who are already in Benghazi, the de facto rebel capital, he said.


The officers will be deployed “quickly,” said Britain’s Defense Ministry, but it declined to provide further details on the timeline or the number of soldiers. The Associated Press reported that there could be as many as 20.


A government official, who did not want to be named as he was not authorized to discuss operational matters, said that though some of the soldiers had special forces backgrounds, they were not directly drawn from Britain’s elite Special Air Service and Special Boat Service teams.


The move was cause for concern among some current and former politicians. Sir Menzies Campbell, former leader of the Liberal Democrat Party, which is now part of a governing coalition with the Conservatives, said Tuesday that the advisers “must not be seen as a first installment of further military deployment.” He added, “Vietnam began with an American president sending military advisers.”


Current members of Parliament have also called for a fresh debate. “This is clear evidence of mission creep,” said John Baron, a Conservative member. “Now we are beginning to put military personnel on the ground, something that wasn’t even discussed when we debated this issue.”


Allied bombing sorties and Tomahawk missiles have failed to tip the balance decisively in favor of a rebel group with disjointed leadership, limited weapons and many inexperienced fighters. And civilian casualties have continued to mount. On Tuesday, the United Nations said that at least 20 children had been killed in the siege of Misurata.


Alan Cowell reported from Paris, and Ravi Somaiya from London. Scott Sayare contributed reporting from Paris.